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Returns Try Before You Buy and Returns Information Returns are mostly free of charge however there is a charge to return large furniture items unless faulty or damaged.
Simply return any unused item within 10 days for a full refund to your account this does not affect your statutory rights. You can use the following methods: Returns to Store Arrange for collection, this method must be used for large furniture. You can return items through stores Stores cannot exchange items. Please remember to bring your delivery note. The continued success of NEXT's unique and innovative shopping concept has provided the company with an outstanding record of achievement in a comparatively short period of time.
The first store opened with an exclusive co-ordinated collection of stylish clothes, shoes and accessories for women. Collections for men, children and the home quickly followed. NEXT clothes are styled by the in-house design team to offer consistency of style, quality and value for money with a contemporary fashion edge. Over the last few years several larger format stores have opened across the UK and, in October , NEXT opened the anchor store at the Manchester Arndale Centre with a store in excess of 80, square feet.
The ground-breaking mail order operation NEXT Directory launched in with a hardback book containing pages, creating the blueprint for catalogue retailing. Online shopping was introduced in and the entire book is available to shop from on the internet, page by page - another first in Home Shopping in the UK. For a more detailed look go to the Next Directory history website.
The Next Sale is one of the most eagerly awaited retail occasions of the year. What Next Directory Say Exciting, beautifully designed, excellent quality clothing and homeware; presented in collections that reflect the aspirations and means of our customers. The buyer places an order for the desired products with the merchant through some remote method such as through a telephone call or web site. Then, the products are delivered to the customer.
The products are typically delivered directly to an address supplied by the customer, such as a home address, but occasionally the orders are delivered to a nearby retail location for the customer to pick up. Some merchants also allow the goods to be shipped directly to a third party consumer, which is an effective way to send a gift to an out-of-town recipient. A mail order catalogue is a publication containing a list of general merchandise from a company. Companies who publish and operate mail order catalogues are referred to as cataloguers within the industry.
Cataloguers buy or manufacture goods then market those goods to prospects prospective customers. Cataloguers may "rent" names from list brokers or cooperative databases.
The catalogue itself is published in a similar fashion as any magazine publication and distributed through a variety of means, usually via a postal service and the internet.
Sometimes supermarket products do mail order promotions, whereby people can send in the UPC plus shipping and handling to get a product made especially for the company. In , the publisher Aldus Manutius of Venice printed a catalogue of the books he was printing. In , the English gardener William Lucas published a seed catalogue, which he mailed to his customers to inform them of his prices. Catalogues spread to colonial America, where Benjamin Franklin is believed to have been the first cataloguer in British America.
In he produced a catalogue of sold scientific and academic books. The Welsh entrepreneur Pryce Pryce-Jones set up the first modern mail order in The establishment of the Uniform Penny Post in , and the extension of the railway network , helped Pryce-Jones to eventually turn his small rural concern into a company with global renown.
In , Pryce-Jones hit upon a unique method of selling his wares. He distributed catalogues of his wares across the country, allowing people to choose the items they wished and order them via post; he would then dispatch the goods to the customer via the railways.
It was an ideal way of meeting the needs of customers in isolated rural locations who were either too busy or unable to get into Newtown to shop directly. This was the world's first mail order business, an idea which would change the nature of retail in the coming century.
The further expansion of the railways in the years that followed allowed Pryce Jones to greatly expand his customer base and his business grew rapidly. He supplied his products to an impressive variety of famous clientele, including Florence Nightingale and Queen Victoria , the Princess of Wales and royal households across Europe.
He also began exporting drapery to the US and British colonies. One of his most popular products was the Euklisia Rug ,  the forerunner of the modern sleeping bag, which Pryce-Jones exported around the world, at one point landing a contract with the Russian Army for 60, rugs. In , Aaron Montgomery Ward of Chicago produced a mail-order catalogue for his Montgomery Ward mail order business. Montgomery Ward identified a market of merchant-wary farmers in the Midwest.
Within two decades, his single-page list of products grew into a page illustrated book selling over 20, items. From about to , Ward sold prefabricated kit houses , called Wardway Homes, by mail order. Hammacher Schlemmer is the earliest still surviving mail-order business, established by Alfred Hammacher in New York City in Offering mechanic's tools and builder's hardware, its first catalogue was published in Limited was founded in in Toronto by Timothy Eaton, an Irish immigrant.
The first Eaton's catalogue was a page booklet issued in As Eaton's grew, so did the catalogue. By , Eaton's operated mail order warehouses in Winnipeg, Toronto and Moncton to serve its catalogue customers.
Catalogue order offices were also established throughout the country, with the first opening in Oakville in Richard Warren Sears started a business selling watches through mail order catalogs in Redwood Falls, Minnesota in By , the Sears catalog had grown to pages, featuring sewing machines , bicycles , sporting goods , automobiles produced from — by Lincoln Motor Car Works of Chicago, not related to the current Ford Motor Company brand of the same name  and a host of other new items.
Organizing the company so it could handle orders on an economical and efficient basis, Chicago clothing manufacturer Julius Rosenwald became a part-owner in By the following year, dolls , refrigerators , stoves and groceries had been added to the catalog.
Sears, Roebuck and Co. By , the company was producing a page catalog with the largest variety of items that anybody at the time could have imagined.
Two years later they exceeded , dollars. In , Sears, Roebuck and Co. From to , Sears also sold kit houses by mail order, selling 70, to 75, such homes, many of which are still lived in today. By creating a direct marketing industry through the mail order catalogue, Pryce Pryce-Jones and Aaron Montgomery Ward enabled the creation of a powerful global network that came to include everything from mail order, to telemarketing and social media.
Sir John Moores was a British businessman and philanthropist most famous for the founding of the Littlewoods retail company that was located in Liverpool , England. Moores became a millionaire through the creation of the Littlewood Pool, one of the best-known names in sports gambling in England.
In January , Moores was able to disengage himself sufficiently from the pools to start up Littlewoods Mail Order Store. This was followed on July 6, by the opening of the first Littlewoods department store in Blackpool. The first Littlewoods catalogue was published in May with pages. We intend to help the homely folk of this country help them to obtain some of the profits made by manufacturing and trading This Catalogue is our Ship Only the newest of the new goods—honest, British-made merchandise.
With the success of the catalogue business, Moores moved his business four times to larger buildings in By , the business had hit the 4 million pound mark, making Moores a millionaire a second time over, by mail order.
James Cash Penney started his first retail store in in Kemmerer, Wyoming.
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